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Frequently Asked Questions

Find answers to common questions about our products and services.

Place the roller in the freezer for 10–15 minutes. Once chilled, gently roll upward along your cheeks, jawline, forehead, and under-eye area for 2–5 minutes.
Yes. IcyFace™ is made with skin-safe materials and is suitable for all skin types, including sensitive skin. Always apply gently and avoid rolling on irritated or broken skin.
You can use it daily—morning or night. Many customers use it in the morning to reduce puffiness and at night to soothe their skin after a long day.
The IcyFace™ roller stays chilled for 10–20 minutes, depending on room temperature. You can place it back in the freezer anytime to re-cool.
IcyFace™ helps reduce puffiness, tighten skin, shrink pores, soothe redness, sculpt facial contours, and boost overall glow. Results improve with consistent daily use.

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